Privacy Policy

1. Introduction

Coreply ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use Coreply Cloud services. Please read this Privacy Policy carefully.

This Privacy Policy applies specifically to data processing when you use Coreply Cloud services. It does not apply to:

• Local installations of the Coreply App using third-party AI services
• Data processing that occurs entirely on your device
• Third-party AI services you may configure with the Coreply App

2. Information We Collect

2.1 Information You Provide

We may collect information that you voluntarily provide, including:

• Contact information when you reach out to us for support
• Feedback and communications you send to us
• Name, email, and other billing information

2.2 Subscription Information

When you subscribe to Coreply Cloud services, we collect and maintain subscription-related information, including:

• Subscription type and plan details
• Subscription start date and renewal dates
• Payment history and transaction records
• Subscription status and modifications

2.3 Content and Context for AI Processing

To provide AI-powered suggestions, Coreply Cloud receives content and context you send us, which may include text, images, and other contextual information, to provide contextually relevant suggestions for you.

2.4 Metadata and Usage Information

We automatically collect certain metadata about your interactions with Coreply Cloud, including:

• Time and date of requests
• Error logs and diagnostic information

3. How We Use Your Information

We use the collected information to:

• Provide our AI text completion services
• Analyze usage and improve our services
• Generate contextually relevant text suggestions
• Respond to your support requests and communications
• Comply with legal obligations

4. Information Sharing and Disclosure

4.1 Third-Party AI Providers

We may share content with trusted AI service providers to generate suggestions.

4.2 Legal Requirements

We may disclose your information if required to do so by law or if we believe such action is necessary to comply with legal processes, protect our rights, or ensure user safety.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Retention

We retain your information only as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy:

• Information You Provide & Subscription Information: Such information is retained as long as you maintain an active account or as required by law required by law
• Content and Context for AI Processing: Text, images, and other content sent for AI processing is not stored by us permanently, but may be retained by our third-party AI providers according to their data retention policies
• Metadata and Usage Information: Request metadata and usage information is retained for no more than 30 days

If you require content processing only through AI providers with zero data retention policies, please contact us at hello@coreply.app to discuss available options.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your personal information

To exercise these rights, please contact us at hello@coreply.app.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Material changes will be indicated by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of Coreply Cloud after such changes constitutes acceptance of the updated Privacy Policy.

9. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: